Managing FMLA is a complex task that requires time and an in-depth understanding of the regulations. Increased costs, lost productivity and litigation can easily occur by inadvertently misunderstanding the law or granting leave to employees who don’t actually qualify for leave.

J. J. Keller’s unique approach to managing FMLA:

With our service, you simply hand off the FMLA administration duties to J. J. Keller. This frees up time and resources to focus on other HR priorities and ensure your program is accurately and consistently managed. You maintain the most important responsibility – personal employee interaction.

Think of J. J. Keller as an extension of your HR team. Our FMLA Program Administration Service provides you with:

Regulatory guidance

Have an FMLA expert on your side for questions and advisement. With nearly 50 in-house regulatory subject-matter experts, we monitor both State and Federal regulations, research and provide interpretations, and answer hundreds of compliance questions every day.

Leave determination

To ensure that your FMLA program will be managed consistently across your organization, we’ll help you determine employee eligibility and qualified leave requests to help reduce costs associated with granting leave to people who don’t qualify.

Document management

To save you time and effort, we’ll streamline the process for you by monitoring all required documents and maintaining a confidential database of your organization’s FMLA leave requests.

Certification review

We audit all certifications and provide notification of deficiencies, as well as recommend second opinions and facilitate access to physicians.

Leave tracking

Rely on our experts to track and monitor employee time used under Federal, State, and company-specific programs as well as provide notification of suspected abuse or if an employee is running low on available leave. This is especially helpful for employees taking intermittent leave.

Partner with J. J. Keller, and you will receive professional, knowledgeable and confidential service with your own dedicated FMLA Administrator that is familiar with your company – even if you are dealing with multiple states. Our clients really enjoy knowing they’re always working with the same person (not a call center) and we’re just a phone call or email away.


24/7 Access to your employee information and reporting in the Client Information Center (CIC):

Get 24/7 access to your employee information and reporting through J. J. Keller’s Client Information Center. A dashboard-style interface allows easy visibility across your organization, access to view compliance summaries, alerts, and more!

CIC dashboard

I’d like to learn more!

We make compliance business process management our business, so you can focus on yours. Find out how to get started, call us at: 888-473-4638 or fill out the form and we’ll get in contact with you.

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