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  • Lisa Pierce Altec Logo

    "J. J. Keller is my fleet team"

    Lisa Pierce
    Fleet Manager

    Watch Altec Video
    Read more about Altec
    Steve LaPorte Iron Mountain Logo

    "There are no free passes from the FMCSA/DOT,
    so you have to comply!"

    Steve LaPorte
    Director, North American Operations - Transportation

    Read more about Iron Mountain

    Success Stories

    Customer Comments

    Want to know what J. J. Keller can do for you? Take a look at how we're already helping other companies across North America.

    Click on any topic below to see comments from Outsource customers, specifically addressing how Outsource services help in these areas.

    • Compliance

      "We've gotten more busines and more secure with putting out information about our company because we like to brag about the fact that we are 100% compliant all the time."

      - Driver Qualification Service Customer


      "We're always staying compliant with the DOT in a very simplified manner that anybody could come in and do this job."

      - Driver Qualification Service Customer


      "J. J. Keller has done some things that have made our life a little bit easier. We've discovered that we could check MVRs through them and then we could set it up to just automatically check them every year. They've been pretty helpful."

      - Drug & Alcohol Testing Customer


      "I think companies underestimate the DOT and what it takes to get driver qualification files compliant and keeping driver logs on hand for the appropriate amount of time. Doing it on your own, you would probably need a half dozen admin folks to keep those files accurate."

      - Driver Qualification Service Customer


      "J. J. Keller is very thorough. You can get reports online, monthly log audit reports, and violation reports by driver which is very, very helpful. I can pass this along to the operations managers at the various facilities and say, 'Okay, this guy you have to re-train him on this, I want documentation on that to put it in these files because he is not doing his logs right.'"

      - Log Auditing Services Customer


      "I don't have enough time to manage it myself and I don't always get the time to browse the Internet on updates with the DOT, so it is nice to have people that have the information at their fingertips and can e-mail it out to us."

      - Driver Qualification Service Customer


      "We've had one location pulled over probably three or four times in the past month just for random checks and our files have been dead accurate so we've avoided fines."

      - Driver Qualification Service Customer


      "Now I am confident that our files are up-to-date and in compliance."

      - Driver Qualification Service Customer


      "You can pretty much believe what J. J. Keller files is correct. Before we started using J. J. Keller there were a lot of blanks that you kind of had to just fill in and hope that there wasn't an audit on that blank."

      - Fuel Tax Reporting Services Customer


      "J. J. Keller has required us to address certain things...requirements that we've put our drivers through that we never did before."

      - Driver Qualification Service Customer


      "When I took this over, oh it was in a mess. There wasn't a single driver in compliance corporate wide. I went from zero compliance to 100% compliance, and that's a good feeling."

      - Driver Qualification Service Customer


      "I love the online reporting where I can do the audit reports. They're very easy and user-friendly."

      - Log Auditing Services Customer


      "I also set up my drug and alcohol testing consortium and that is another feature that I like. I like knowing that my drivers are drug free."

      - Driver Qualification Service Customer


      "I like having the ability to go on the Web and pull up anything about a driver and know whether he is 100% in compliance or not. If my office burned down and I lost all my documents, I know that they are secure at J. J. Keller and all I have to do is call them up or go back online and print off all those documents. If I get an audit, I've got 48 hours and J. J. Keller assures me that within 48 hours they will have me everything about all of my drivers."

      - Driver Qualification Service Customer


      "We use the reporting a lot; like the audit compliance reports and the notifications that you send to your facilities. And just the fact that J. J. Keller is keeping track of that kind of thing for us is a big help."

      - Driver Qualification Service Customer


      "All the information is in one place so we can get a better handle on compliance."

      - Driver Qualification Service Customer


      "We wanted to reduce our liability. We had some accidents and then we had an audit on our driver files, so that is why we started the drug and alcohol program."

      - Drug & Alcohol Testing Customer


      "I like the e-mail 60-day, 30-day notifications. That way we can keep our drivers in the loop and let them know that something is coming up and then if it doesn't get handled we can still follow-up on it with a second shot."

      - Driver Qualification Service Customer


      It has definitely been able to give me more time, actually more up-to-date information sooner. I can actually see where the problems are right then."

      - Log Auditing Services Customer


      "I know when we got audited we were 100% compliant. You don't get any better than that."

      - Driver Qualification Service Customer


      "J. J. Keller allows us to have fewer employees having to deal with the data. Their background of knowledge is something that we would probably have to have - hire some expert in at our company just for those particular duties."

      - Fuel Tax Reporting Services Customer


      Now we have a better filing system because we didn't really have a driver qualification file before; it was all one big personnel file."

      - Driver Qualification Service Customer


      "I think just the post accident testing procedures have been helpful. There are quite a few things I've learned from J. J. Keller."

      - Driver Qualification Service Customer


      "I do like the fact that J. J. Keller gives up-to-date reports on how all the drivers are doing and the percentage of how consistent and how legal they are."

      - Driver Qualification Service Customer


      The greatest effect is helping us stay more organized with our drivers and having all the information on hand; making sure we have all the information we could ever need if anything were to happen."

      - Driver Qualification Service Customer


      "J. J. Keller provides an effective way to be able to properly monitor your drivers. How they're doing their logs, how they're keeping track of their time and the ability to look and make sure that all of your drivers are 100% legal and 100% able to drive based on the DOT standards."

      - Driver Qualification Service Customer


      "I like the accuracy that J. J. Keller has all the time."

      - Fuel Tax Reporting Services Customer


      "J. J. Keller helps make sure that we're in compliance 100%. We don't like to cut any corners because they are really getting strict as far as auditing is concerned. So, we just wanted to make sure that we were 100% compliant to avoid any penalties."

      - Driver Qualification Service Customer


      "As a whole J. J. Keller is helping us a great deal by just making sure that we've got all of our ducks in a row."

      - Driver Qualification Service Customer


      "J. J. Keller helps make sure we have 100% compliance across the board with the driver management and alcohol and drug testing."

      - Driver Qualification Service Customer


      "Due to the complexities and the ever-changing world of regulations...we needed somebody to help kind of oversee it to make sure that we are doing what we're supposed to."

      - Drug & Alcohol Testing Customer


      "I love being able to go online to view the logs and print off reports; the monthly reports on the audits."

      - Log Auditing Services Customer


      "I like the fact that you can go online and look at the DQ files, follow-up on stuff that isn't right. The notification process to make sure that if it isn't right, you're notified and you get it right."

      - Driver Qualification Service Customer


      "With J. J. Keller, we don't have to worry about anything slipping through the cracks."

      - Driver Qualification Service Customer


      "J. J. Keller is a resource - they are our in-house expert; only out of house if you will. We rely on their expertise."

      - Fuel Tax Reporting Services Customer


      "I used J. J. Keller for Log Audits and used their forms and everything for years. The DOT compliance went to somebody else in the company and it got in trouble. Everything was in a mess and I said that the only way I would take it back over is if they would allow me to use J. J. Keller to audit files and everything."

      - Driver Qualification Service Customer


      "I like being able to bring the files up-to-date so that they are in compliance, and then the reminders as things start to expire."

      - Driver Qualification Service Customer


      "J. J. Keller has helped us with knowing what to do. They have helped us with some of the rules and regulations and policies. It's difficult to pull that book and understand them all. So they've helped us with the post accident testing procedures and some of that information. We developed a drug and alcohol policy, federal drugs and alcohol policy since we signed on with them so it has been helpful."

      - Driver Qualification Service Customer


      "I like J. J. Keller's customer service; making sure we stay on top of what we need to do and the calls to make sure that we've gotten our notifications and that kind of thing."

      - Drug & Alcohol Testing Customer

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    • Experience

      "I get on-on-one voice service. I don't get a message when I call my contact to get an answer. And she is very knowledgeable."

      - Driver Qualification Service Customer


      "With J. J. Keller you're getting experienced people that manage pretty complicated accounts. You have responsive individuals set up on your account where if you have a question on something they're quick to respond and it frees you up to do whatever other responsibilities you have."

      - Driver Qualification Service Customer


      "J. J. Keller does things I don't have to. They do what they're supposed to do and it helps me out and they work with me pretty well."

      - Drug & Alcohol Testing Customer


      "J. J. Keller is a resource - they are our in-house expert; only out of house if you will. We rely on their expertise."

      - Fuel Tax Reporting Services Customer


      "All the J. J. Keller people I deal with are super. I really enjoy working with them and they have helped us. The main thing is I get reminders, 'Hey, this guy's CDL is fixing to expire and we need to renew it,' you know, the whole package."

      - Log Auditing Services Customer


      "I know if I haven't got it right J. J. Keller will let me know about it."

      - Driver Qualification Service Customer


      "J. J. Keller provides the documentation that I need."

      - Fuel Tax Reporting Services Customer


      "With J. J. Keller we don't have to worry about anything slipping through the cracks."

      - Driver Qualification Service Customer


      "We have an account rep who is very knowledgeable and very responsive to our needs and if she doesn't have on hand exactly what we are looking for, she works to find answers for us. Confidence in our resources is really important to us."

      - Fuel Tax Reporting Services Customer


      "I can call sometimes with the stupidest questions and J. J. Keller honestly always has the time. I haven't met one person at J. J. Keller that didn't bend over backwards to help or give me an answer at anytime with any question. They have a very good group of people there."

      - Fuel Tax Reporting Services Customer


      "I like J. J. Keller's accuracy and the completeness of the files."

      - Driver Qualification Service Customer


      "J. J. Keller allows us to have fewer employees having to deal with the data. Their background of knowledge is something that we would probably have to have - hire some expert in at our company just for those particular duties."

      - Fuel Tax Reporting Services Customer


      "I like their consistency and the fact that they are just right on top of everything."

      - Driver Qualification Service Customer


      "I find that Keller Services for driver qualification are pretty impeccable because of the client service that I work with. Any questions I have or anything like that are answered without a doubt. If there is a concern about something, they're right there to help me."

      - Driver Qualification Service Customer


      "I like having the knowledge that the people we are dealing with are the experts in that field. That comfort knowing that our stuff is being done correctly."

      - Fuel Tax Reporting Services Customer


      "We've been very pleased with all the records J. J. Keller has provided us with."

      - Fuel Tax Reporting Services Customer


      "It is so much easier not to have to spend that time auditing the logs ourselves. To have someone that does it and does it pretty much very accurately is important to our company because we're not wasting time. We can trust that our logs will be taken care of by J. J. Keller. It is very personalized. The people that I work with for our account are always available by phone, by e-mail and if I have a questions they are right there. Beyond all the electronic service - that's a big important thing to me."

      - Log Auditing Services Customer

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    • Service

      "J. J. Keller helps make sure that we're in compliance 100%. We don't like to cut any corners because they are really getting strict as far as auditing is concerned. So, we just wanted to make sure that we were 100% compliant to avoid any penalties."

      - Driver Qualification Service Customer


      "I like the Internet aspect; being able to see everything on the Internet. I like J. J. Keller's people too. When you have a question or problem you just give your rep a call and everything is usually taken care of."

      - Fuel Tax Reporting Services Customer


      "It is so much easier not to have to spend that time auditing the logs ourselves. To have someone that does it and does it pretty much very accurately is important to our company because we're not wasting time. We can trust that our logs will be taken care of by J. J. Keller. It is very personalized. The people that I work with for our account are always available by phone, by e-mail and if I have a questions they are right there. Beyond all the electronic service - that's a big important thing to me."

      - Log Auditing Services Customer


      "J. J. Keller is very thorough."

      - Driver Qualification Service Customer


      "J. J. Keller does what needs to be done. They take care of things for me."

      - Drug & Alcohol Testing Customer


      "J. J. Keller's efficient, accurate...we don't have to think a lot about it. It's done for us without a lot of effort on our part. I do like the fact that we have a representative assigned to our account that's available. We get real good response time if we have any questions or any concern."

      - Fuel Tax Reporting Services Customer


      "I find that Keller Services for driver qualification are pretty impeccable because of the client service that I work with. Any questions I have or anything like that are answered without a doubt. If there is a concern about something, they're right there to help me."

      - Driver Qualification Service Customer


      "I can call sometimes with the stupidest questions and J. J. Keller honestly always has the time. I haven't met one person at J. J. Keller that didn't bend over backwards to help or give me an answer at anytime with any question. They have a very good group of people there."

      - Fuel Tax Reporting Services Customer


      "I like the personal service."

      - Driver Qualification Service Customer


      "In terms of J. J. Keller's willingness and ability to set up new clinics quickly, they have done that, so that's been good in terms of trying to get drivers in, particularly for randoms."

      - Drug & Alcohol Testing Customer


      "J. J. Keller provides the documentation that I need."

      - Fuel Tax Reporting Services Customer


      "All the J. J. Keller people I deal with are super. I really enjoy working with them and they have helped us. The main thing is I get reminders, 'Hey, this guy's CDL is fixing to expire and we need to renew it,' you know, the whole package."

      - Log Auditing Services Customer


      "I like the idea that people there at J. J. Keller, even if I am not responding, if it's critical they don't just take it for granted. They mention it to me and if there's something that really needs to get done, they let me know."

      - Drug & Alcohol Testing Customer


      "The customer service is excellent."

      - Drug & Alcohol Testing Customer


      "We're not the biggest company, but we're not the smallest either and we are in all different states. Believe me, that's a lot of work. Actually, we were audited once and J. J. Keller had to basically send me back all of the paperwork to substantiate the audit and that wasn't an issue either; it is money well spent. If they see something that is not correct they always, always give me a call which I truly appreciate because a lot of time, today especially, people just don't take the time to do their jobs correctly and I find that J. J. Keller does."

      - Fuel Tax Reporting Services Customer


      "We contacted J. J. Keller because we wanted to be in compliance with the DOT."

      - Driver Qualification Service Customer


      "I think they have been very helpful. Now I get the information from J. J. Keller when we're out of compliance. I was pretty much keeping up with most of that myself, but there were some things I didn't know for certain and that has helped me a lot."

      - Driver Qualification Service Customer


      "J. J. Keller is very prompt in responding to any questions we've had. There is always someone available who can help us out if we have a question."

      - Drug & Alcohol Testing Customer


      "J. J. Keller's service is invaluable, especially if you have a whole bunch of drivers. I just love being able to communicate by email. I love it that my rep looks out for us and helps us however I need help."

      - Driver Qualification Service Customer


      "There are so many things we like about J. J. Keller. One is that we have one contact person, one go-to person who is familiar with our account and has handled our account for a long time. Two, I think the idea that our records are stored there and we can access them fairly quickly if we needed to, and the third thing I think would be the audit support."

      - Fuel Tax Reporting Services Customer


      "With J. J. Keller we now have one point of contact for our file management and our drug and alcohol program, so I like that."

      - Drug & Alcohol Testing Customer


      "I like the personal relationship, the people. In general, people are very willing to assist and help out - offer up new solutions."

      - Driver Qualification Service Customer


      "The one-on-one contact I was able to get with my account rep. She guided me through what I needed to know because there was a lot of stuff about DOT that I did not know and she was very patient and brought me through it."

      - Driver Qualification Service Customer


      "I can get a hold of somebody when I need help, which is always nice."

      - Drug & Alcohol Testing Customer


      "J. J. Keller gives me everything I need."

      - Driver Qualification Service Customer


      "If I'm not clear on something I know I have somebody I can call at J. J. Keller."

      - Drug & Alcohol Testing Customer


      "I don't have anything but good things to say about J. J. Keller. They are very thorough, they made things easy to understand."

      - Driver Qualification Service Customer


      "Our account manager is extremely helpful, responsive, and knowledgeable."

      - Driver Qualification Service Customer


      "We have probably forty, fifty locations and we get one invoice each month and I've asked J. J. Keller to break it down by location because some locations have more drivers and more trucks than others, and they were willing to do that. So it makes the billing a lot easier to allocate it out to the locations."

      - Driver Qualification Service Customer


      "The experience I had with other fuel tax providers has not been as hands on and the advantage we have with J. J. Keller is that we have one customer service person who we can go to at any time and she's very knowledgeable."

      - Fuel Tax Reporting Services Customer


      "J. J. Keller's people are really nice and kind, even when there is a problem. They are real polite and we are able to work those problems out. It's very pleasant to work with them."

      - Driver Qualification Service Customer


      "I think our rep is wonderful. I can call her when I am frustrated or questioning something and she always gets back to me in a very timely fashion."

      - Driver Qualification Service Customer


      "To be quite honest, J. J. Keller is a lot quicker and more responsive to our needs than others have been."

      - Fuel Tax Reporting Services Customer


      "The people who I have dealt with have been very courteous and very patient and very helpful."

      - Driver Qualification Service Customer


      "I really appreciate working with the J. J. Keller people that I do. It is just phenomenal."

      - Driver Qualification Service Customer


      "The best service across the board would be the relationship I have with my J. J. Keller account rep. I know that if I have any questions whatsoever, she is a phone call away. And, if I can't get a hold of her, she's back on the phone as soon as possible. Having that one-on-one relationship is great."

      - Driver Qualification Service Customer


      "I like J. J. Keller's convenience. Everything is accessible online and the customer service is really good. My client service specialist is excellent and gets everything done in a timely manner."

      - Fuel Tax Reporting Services Customer


      "I like their customer service. If you have a question or a problem, you talk to the people that are involved and gets taken care of."

      - Fuel Tax Reporting Services Customer


      "We've gotten more business and more secure with putting out information about our company because we like to brag about the fact that we are 100% compliant all the time."

      - Driver Qualification Service Customer


      "I don't have enough time to manage it myself and I don't always get the time to browse the Internet on updates with the DOT, so it is nice to have people that have the information at their fingertips and can e-mail it out to us."

      - Driver Qualification Service Customer


      "J. J. Keller is easy to get the information to, easy to communicate with, and I have always had a good contact."

      - Fuel Tax Reporting Services Customer


      "The level of service that we've received on not just the fuel reporting, but on all the services that J. J. Keller provides for us has been excellent."

      - Fuel Tax Reporting Services Customer

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    • Ease of Use

      "I like the fact that I can go on the website and they can tell me who is in and out of compliance and for what reasons so I can go correct it."

      - Driver Qualification Service Customer


      "I like being able to go in and request exactly what I want to know. Like, if I want to know how many people are missing logs, I can pull that up. Or how many people have a critical violation; I can go in and say I want it for this terminal and it will send it to me in like ten minutes."

      - Log Auditing Services Customer


      "If I had not gone to J. J. Keller then I would have had to hire somebody to just do the data entry stuff, and that's not even the half of it. It is a very lengthy process for all the states we're in, and not only that, but you're dealing with all kinds of regulations, all kinds of different bureaus and J. J. Keller - like I said - one-stop shop."

      - Fuel Tax Reporting Services Customer


      "J. J. Keller's Driver Qualification Service is very thorough and very easy to use once you get your drivers in compliance. I like the ability to do the background checks and screenings ahead of time on a pre-employment basis."

      - Driver Qualification Service Customer


      "It was very easy for us to input our data into the system."

      - Drug & Alcohol Testing Customer


      "I think J. J. Keller makes everything a little bit more convenient. Being able to access the logs electronically and being able to have the reports handy. I think that's something very important."

      - Log Auditing Services Customer


      "I like getting all the information from all the locations."

      - Driver Qualification Service Customer


      "We just put together the mileage sheets and fuel tickets and send them on to J. J. Keller. They do all the scanning and reporting. If we get audited, it's hassle free on our end."

      - Fuel Tax Reporting Services Customer


      "Having all the information in one place gives me easy access to the info I need. I can view the drivers, which is definitely an asset. And the reports are pretty easy to get."

      - Driver Qualification Service Customer


      "We have a large inventory of vehicles and that conversion went really well. Our first random selection was very easy."

      - Drug & Alcohol Testing Customer


      "Log auditing now is easy because we go through and we scan them and we don't have to adjust them...the auditing system does it for us."

      - Log Auditing Services Customer


      "I know what to bill my owner-operators, what their charges cost and it helps when you do those off-beat states/odd-ball reports because I can just look them up all by either state or unit."

      - Fuel Tax Reporting Services Customer


      "I like the fact that you can go online and look at the DQ files, follow-up on stuff that isn't right. The notification process to make sure that if it isn't right, you're notified and you get it right."

      - Driver Qualification Service Customer


      Our guys fill out the reports and send the information in to J. J. Keller and then it is produced on reports for us. It's easy."

      - Fuel Tax Reporting Services Customer


      "I have been working with J. J. Keller and I must say they have been very good in terms of quickly setting up clinics where we can have drug screens performed at."

      - Drug & Alcohol Testing Customer


      "I like the promptness...it is a worry free operation for me."

      - Fuel Tax Reporting Services Customer


      "I know that J. J. Keller's been very helpful to me; very patient during my learning process."

      - Driver Qualification Service Customer


      The real benefit is just the simplification of the process. J. J. Keller has the knowledge of the regulations behind them and their able to provide us with a quick response and quick answers."

      - Fuel Tax Reporting Services Customer


      "I like the online use. And once submitted in place, you don't have to worry about expiring renewals."

      - Driver Qualification Service Customer


      "If time and manpower are issues as far as managing a program, then I would recommend J. J. Keller just because it sort of takes all that out of your hands and puts that into somebody else's. The price is fairly reasonable for all the things that they do."

      - Drug & Alcohol Testing Customer


      "I like the Internet aspect; being able to see everything on the Internet. I like J. J. Keller's people too. When you have a question or problem you just give your rep a call and everything is usually taken care of."

      - Fuel Tax Reporting Services Customer


      "The transition itself went very smoothly; there weren't any problems."

      - Driver Qualification Service Customer


      "All you have to do is put your trip report in an envelope and send them out. They do all the work."

      - Fuel Tax Reporting Services Customer


      "From the writing of the policy to getting all of our people in compliance and following those steps is probably what impressed me the most."

      - Drug & Alcohol Testing Customer


      "We have people who have been doing these things in the past; not necessarily correctly, but J. J. Keller has been helping us get to a point where we're able to do it the way it is supposed to be done. That kind of hands-on approach and the assistance with putting everything together for us and helping us through the process; that's the key."

      - Fuel Tax Reporting Services Customer


      "The whole process of going from not being in the trucking business to being in the trucking business took less than three weeks with J. J. Keller's help."

      - Log Auditing Services Customer


      "J. J. Keller's efficient, accurate...we don't have to think a lot about it. It's done for us without a lot of effort on our part. I do like the fact that we have a representative assigned to our account that's available. We get real good response time if we have any questions or any concern."

      - Fuel Tax Reporting Services Customer


      "It's very easy, very smooth."

      - Log Auditing Services Customer


      "Now I don't have the headache of inputting all the information for fuel tax and trying to keep up with who is and who isn't."

      - Fuel Tax Reporting Services Customer


      "J. J. Keller has done some things that have made our life a little bit easier. We've discovered that we could check MVRs through them and then we could set it up to just automatically check them every year. They've been pretty helpful."

      - Drug & Alcohol Testing Customer


      Due to the complexities and the ever-changing world of regulations...we needed somebody to help kind of oversee it to make sure that we are doing what we're supposed to."

      - Drug & Alcohol Testing Customer


      "I like the accuracy that J. J. Keller has all the time."

      - Fuel Tax Reporting Services Customer


      "I love the online reporting where I can do the audit reports. They're very easy and user-friendly."

      - Log Auditing Services Customer


      "We have an account rep who is very knowledgeable and very responsive to our needs and if she doesn't have on hand exactly what we are looking for, she works to find answers for us. Confidence in our resources is really important to us."

      - Fuel Tax Reporting Services Customer


      "I don't have anything but good things to say about J. J. Keller. They are very thorough, they made things easy to understand."

      - Driver Qualification Service Customer


      "The problem with having an internal person to manage part of your DOT compliance is the federal government doesn't ever give you a vacation from compliance. They don't give you sick time from compliance, they don't understand about being late to work, and somebody needs something. When they want to review compliance, they want to review it right now. With J. J. Keller, none of that's an issue."

      - Drug & Alcohol Testing Customer


      "It is completely hands-off; I don't really have to do anything and it is done. When you outsource something, you don't want to have to do half the work yourself. You want to outsource it so they can do it all."

      - Fuel Tax Reporting Services Customer


      "I like the electronic scanning of logs and the maintenance of the DQ files."

      - Log Auditing Services Customer

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    • Peace of Mind

      "We have people who have been doing these things in the past; not necessarily correctly, but J. J. Keller has been helping us get to a point where we're able to do it the way it is supposed to be done. That kind of hands-on approach and the assistance with putting everything together for us and helping us through the process; that's the key."

      - Fuel Tax Reporting Services Customer


      "I used J. J. Keller for Log Audits and used their forms and everything for years. The DOT compliance went to somebody else in the company and it got in trouble. Everything was in a mess and I said that the only way I would take it back over is if they would allow me to use J. J. Keller to audit files and everything."

      - Driver Qualification Service Customer


      "J. J. Keller's done what they've told me they would do and stood by agreements that we made years ago."

      - Fuel Tax Reporting Services Customer


      "I like J. J. Keller's communication and organization. I make a phone call and I don't have to worry about it. It's done. They know what to do, they know the papers that need to be in there, and it's done."

      - Driver Qualification Service Customer


      "We really didn't have an understanding of what needed to be done nor did we have an understanding of what was being done. We came to J. J. Keller to help make some sense out of it."

      - Fuel Tax Reporting Services Customer


      "I like the idea that people there at J. J. Keller, even if I am not responding, if it's critical they don't just take it for granted. They mention it to me and if there's something that really needs to get done, they let me know."

      - Drug & Alcohol Testing Customer


      "Efficient, effective, and that sense of confidence we have. We don't worry when our taxes are getting filed...whether or not we're going to be audited. J. J. Keller gives us a sense of security. "

      - Fuel Tax Reporting Services Customer


      "Using J. J. Keller takes a lot off my desk."

      - Driver Qualification Service Customer


      "Should there ever be an audit by a state or anything, J. J. Keller is there to support us and represent us. Online reporting has been a real time saver for us too. To be able to go out and retrieve a lot of stuff on our own without having to call and request it from somebody ... it's easier for us."

      - Fuel Tax Reporting Services Customer


      "We feel comfortable that our compliance is being monitored and that's one thing that we don't have to worry about."

      - Driver Qualification Service Customer


      "We went with J. J. Keller because of that comfort feeling ... knowing that it's better to outsource it to somebody that was the expert. We were not really an expert on it; it didn't seem like we really had the good understanding of the full process."

      - Fuel Tax Reporting Services Customer


      "Who has the time to be wondering what's changing, what's this, what's that, what's new? It's almost impossible to be in business and to do the job you are supposed to do because you're chasing your tail with regulations."

      - Drug & Alcohol Testing Customer


      "The fact that there is a resource available to us or to the drivers - I think that's huge."

      - Fuel Tax Reporting Services Customer


      "We're not the biggest company, but we're not the smallest either and we are in all different states. Believe me, that's a lot of work. Actually, we were audited once and J. J. Keller had to basically send me back all of the paperwork to substantiate the audit and that wasn't an issue either; it is money well spent. If they see something that is not correct they always, always give me a call which I truly appreciate because a lot of time, today especially, people just don't take the time to do their jobs correctly and I find that J. J. Keller does."

      - Fuel Tax Reporting Services Customer

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    • Why J. J. Keller?

      "We chose J. J. Keller because we wanted to be in compliance with the DOT."

      - Driver Qualification Service Customer


      "J. J. Keller helps keep us in compliance."

      - Driver Qualification Service Customer


      "The problem with having an internal person to manage part of your DOT compliance is the federal government doesn't ever give you a vacation from compliance. They don't give you sick time from compliance, they don't understand about being late to work, and somebody needs something. When they want to review compliance, they want to review it right now. With J. J. Keller, none of that's an issue."

      - Drug & Alcohol Testing Customer


      "There are so many things we like about J. J. Keller. One is that we have one contact person, one go-to person who is familiar with our account and has handled our account for a long time. Two, I think the idea that our records are stored there and we can access them fairly quickly if we needed to, and the third thing I think would be the audit support."

      - Fuel Tax Reporting Services Customer


      "Peace of mind."

      - Driver Qualification Service Customer


      "We were growing bigger, and I took on more responsibilities and there is just no way I could have done it all myself."

      - Log Auditing Services Customer


      "J. J. Keller is very thorough."

      - Driver Qualification Service Customer


      "I think J. J. Keller does a great job and I love my contact."

      - Driver Qualification Service Customer


      "I think J. J. Keller does a great job and I love my contact."

      - Fuel Tax Reporting Services Customer


      "We use J. J. Keller because we want to have it done right."

      - Fuel Tax Reporting Services Customer


      "They offer personal service."

      - Driver Qualification Service Customer


      "J. J. Keller provides raised visibility for compliance. I distribute [the compliance report] every Friday to the COO. One of the good things is that from before we implemented, I know that DQ compliance was probably in the 70-80 percent range. We completed 2006 with an average score of about 97. We have the ability to track it daily. The automated process from where we were before is just drastically different."

      - Drug & Alcohol Testing Customer


      "I like being able to bring the files up-to-date so that they are in compliance, and then the reminders as things start to expire."

      - Driver Qualification Service Customer


      "J. J. Keller came highly recommended, and I've just been real, real pleased with working with everybody up there."

      - Log Auditing Services Customer


      "It is completely hands-off; I don't really have to do anything and it is done. When you outsource something, you don't want to have to do half the work yourself. You want to outsource it so they can do it all."

      - Fuel Tax Reporting Services Customer


      "They do a good job, and you don't fix something that is not broke."

      - Fuel Tax Reporting Services Customer


      "They provide great service. We haven't had any problems with them. They're very nice people, very easy to work with."

      - Driver Qualification Service Customer


      "J. J. Keller has helped us with knowing what to do. They have helped us with some of the rules and regulations and policies. It's difficult to pull that book and understand them all. So they've helped us with the post accident testing procedures and some of that information. We developed a drug and alcohol policy, federal drugs and alcohol policy since we signed on with them so it has been helpful."

      - Driver Qualification Service Customer


      "I think they have been very helpful. Now I get the information from J. J. Keller when we're out of compliance. I was pretty much keeping up with most of that myself, but there were some things I didn't know for certain and that has helped me a lot."

      - Driver Qualification Service Customer


      "J. J. Keller's Drug & Alcohol Testing Program is well thought-out and easy to use."

      - Drug & Alcohol Testing Customer


      "We wanted to make sure everything was done accurately and to relieve the distribution or operations manager from that job."

      - Driver Qualification Service Customer


      We got to a size where we weren't able to handle it. J. J. Keller was recommended and we've been with them ever since."

      - Fuel Tax Reporting Services Customer


      "It's the accuracy. We have confidence that what is being filed on our behalf is much more accurate than what would have been done manually on this side."

      - Fuel Tax Reporting Services Customer


      "I believe they provide more service. I think J. J. Keller is more all around service, more so than just specialized in one thing or another thing."

      - Fuel Tax Reporting Services Customer


      "They are very good at making sure you stay compliant. You're able to track your employees, your driver files, as well as keep up with your vehicle maintenance."

      - Drug & Alcohol Testing Customer


      "I like the personal relationship, the people. In general, people are very willing to assist and help out - offer up new solutions."

      - Driver Qualification Service Customer


      "I like the electronic scanning of logs and the maintenance of the DQ files."

      - Log Auditing Services Customer


      "Because they were able to handle the heavy volume and to show the images on the Web."

      - Driver Qualification Service Customer


      "Number one, they have the ability to do the random drug testing on my drivers. It definitely creates and provides us with the ability for me to make sure that all of my drivers are being safe and are being on top of what they need to be on top of in terms of drugs and alcohol. Secondly, they're able to keep track of the driver records and having the ability to scan them into a computer and then be able to get back a percentage based on what your drivers are doing out on the road."

      - Driver Qualification Service Customer


      "J. J. Keller makes sure we stay on top of what we need to do and calls to make sure that we've gotten our notifications and that kind of thing."

      - Drug & Alcohol Testing Customer


      know when we got audited we were 100% compliant. You don't get any better than that."

      - Driver Qualification Service Customer


      "With J. J. Keller you're getting experienced people that manage pretty complicated accounts. You have responsive individuals set up on your account where if you have a question on something they're quick to respond and it frees you up to do whatever other responsibilities you have."

      - Driver Qualification Service Customer


      "It is done, it is legal, and we're all good. They do the job, they do it correctly, they do it well, and they don't charge me an arm and a leg."

      - Fuel Tax Reporting Services Customer


      "The convenience of what they can do ... things can be done within a day; you get the answer and you get what you need."

      - Fuel Tax Reporting Services Customer


      "J. J. Keller's service is invaluable, especially if you have a whole bunch of drivers. I just love being able to communicate by email. I love it that my rep looks out for us and helps us however I need help."

      - Driver Qualification Service Customer


      "The one-on-one contact I was able to get with my account rep. She guided me through what I needed to know because there was a lot of stuff about DOT that I did not know and she was very patient and brought me through it."

      - Driver Qualification Service Customer


      "I like the convenience of getting what you need and being able to just get something taken care of."

      - Fuel Tax Reporting Services Customer


      "Their service is great. You can't beat it."

      - Fuel Tax Reporting Services Customer


      "We use J. J. Keller because of the customer service and the great job that they do."

      - Fuel Tax Reporting Services Customer


      "The best service across the board would be the relationship I have with my J. J. Keller account rep. I know that if I have any questions whatsoever, she is a phone call away. And, if I can't get a hold of her, she's back on the phone as soon as possible. Having that one-on-one relationship is great."

      - Driver Qualification Service Customer


      "The level of service that we've received on not just the fuel reporting, but on all the services that J. J. Keller provides for us has been excellent."

      - Fuel Tax Reporting Services Customer

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