Success Stories
- Industrial Waste Service Provider Thankful for J. J. Keller Knowledge / Experience
- Construction Supplies Company Recognizes Need for Web-based Efficiency
- Helicopter Transport Company in Southeast Manages Vehicles with Encompass
- Natural Gas & Oil Hauler from Mississippi Doubles in Size and Needs Compliance Tool
- "Conditional" Rating Convinces Agricultural Equipment Dealer to Seek Help
Customer Comments
Want to know what J. J. Keller can do for you? Take a look at how we're already helping other companies across North America.
Click on any topic below to see comments from Encompass customers, specifically addressing how Encompass helps in these areas.
Automation |
Centralization |
Compliance |
Cost Saving |
Ease of Use |
Organization |
Automation
"It's less time-consuming because I don't have to run to our paper file cabinet and try to find the driver file. All the information is on my computer so I can go on the internet from anywhere and look up some things."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"DMO makes it easier to get at the data. It puts data in a much better format to look at than trying to scrounge through and find fifteen pieces of paper. We can just pull it up on a web page and we have easy access to our information without having to worry about keeping track of it physically."
- IT Manager, Louisiana Oil & Gas Company, 18 drivers
"I think it's well worth the money that it costs to have it in terms of the time it saves. I'm not having to work a 12-hour day to get driver files organized and I think it's helpful to the other people in the office too. They can just call me up and within seconds I can have an answer for them instead of having to run to the locked office where the file cabinets are kept and try and find someone's file."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"The ease of use allows us to stay in compliance with a minimal amount of effort. But the biggest thing for me personally was that it freed up my time to do other things."
- Director of Operations, Texas Hazardous Materials Company, 237 drivers
"I know that it saves me a lot of time. And the cost is really low compared to the amount of time we were spending before just trying to keep track of things."
- Assistant Transportation Manager, Oil & Gas Company, 42 drivers
"We needed to have a strategy to get our driver files in compliance so that an auditor could come through. With DMO I could sit an auditor in front of a computer screen, only give him access to the driver files he's requested and then he can look through that himself. And don't have to shuffle through paper files and deal with the hassle. I can just click on the screen and he's there where he needs to be. Telling an auditor we're using J. J. Keller to get into compliance, really, really helps because they know you're a reputable company. They understand that you understand the new regulations. What's important for auditors to know is that we're trying to make an effort to be in compliance as much as we can so I think that's the most important."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"It's the first of its kind for us as far as an automated system. Prior to this, we were just using drivers' compliance folders and there was no checks or balances for us."
- Vice President, New York Transport Company, 5 drivers
"We were interested in accuracy and wanted a program where we could scan the files in so we didn't have any hard copies anymore. DMO is that program."
- Transportation Manager, Idaho Transport Company, 590 drivers
"I would definitely describe it as an asset. It's an easy tool and saves a lot of time and money, especially in planning."
- Transportation Manager, Maryland Transport Company, 100 drivers
"I like not having to worry about going through the files and finding dates and stuff. Everything is right there and easy to look up."
- Safety Manager, Texas Transport Company, 26 drivers
"It saves a lot of time."
- Director of Safety, Illinois Food Service Company, 700 drivers
"I like the online capability of it."
- DOT Compliance Manager, Massachusetts Distribution Company, 21 drivers
"It automated so much more; we became more efficient. "
- Controller/Purchasing Manager, Georgia Transport Company, 406 drivers
"It's very efficient. It saves time compared to doing things manually "
- Transportation Manager, Texas Distribution Company, 36 drivers
"It's very economical, time saving, and very accurate in real time."
- Transportation Specialist, Wisconsin Food Service Company, 28 drivers
"It's time saving; we were spending a lot of time doing repetitive things before DMO."
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
"The system is all backed up. I don't have to worry about files that are not there when I need them. They'd be on the backup that DMO has. I like the security."
- Regional Safety & Training Coordinator, Texas Utility Company, 225 drivers
"Any forms or anything that you need as far as requirements ... you just click on your forms and pretty much print out what you need."
- Transportation Manager, Florida Food Service Company, 18 drivers
"I like the e-mail capability. It gives you reminders on thirty day and sixty day notices, and on the medical and the CDL renewals. It's just a lot better."
- Compliance Supervisor, Missouri Oil & Gas Company, 55 drivers
"At this point it's so easy to get those alert e-mails on a daily basis. You check it and you know who's out of date, you know who's not compliant. The drug screening is great - it tells you percentages and when you need to do your drug screening."
- DOT Compliance Manager, Massachusetts Distribution Company, 21 drivers
"We're able to pull it up from anywhere, scan from anywhere; put stuff in the system ... overall access just seems to be easier."
- HR/Safety/Claims Mgr, Texas Automotive Company, 60 drivers
"The ease of use is the biggest thing. And the library of forms you can get from it."
- President, Massachusetts Transport Company, 25 drivers
"It's a way to keep all your files organized a lot better. It's all electronic versus trying to do it manually and stay up with it that way."
- Transportation Manager, Texas Distribution Company, 36 drivers
"I like the ability to pretty much see a driver file on your screen and not have to deal with the paper file. That's the most important I think. Papers just get so bulky. You could lose them, somebody could spill something on a file and you can't read the paperwork, but if you scan it in and have it electronically, it saves room and it saves time. The organization of the site, and how to navigate through it is good too. I think those are the two things I would really emphasize to someone."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"The e-mail notifications everyday are important so I can keep track of whether I'm gaining or losing ground on upcoming events. And the ability to put images out on the driver management site so we don't have to keep all the hard copies in the files."
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
"It's automated and keeps us in compliance with all the latest regulations."
- Vice President, New York Transport Company, 5 drivers
"We like the idea that it's backed up in multiple places. Also, the ability to scan documents in and have them available whenever we need them without taking up file space."
- Transportation Manager, Idaho Transport Company, 590 drivers
"It saves a lot of time, it's easy, and just about anybody could enter the information."
- Safety Manager, Texas Transport Company, 26 drivers
"It's time saving and value added to the company, easy to use, and scalable. If I went out tomorrow and bought another company with a fleet, I could quickly and easily blend it in and monitor it on its own merit. "
- Director of Safety, Illinois Food Service Company, 700 drivers
"It's an integrated product so you can pull off your reports, do your drug testing, and enter it all into one system instead of having it separated from personnel information. It's all in one place which is nice."
- HR Manager, Georgia Oil & Gas Company, 15 drivers
"Right now with paper there's just no way of tracking who's out of date, who's not in compliance. DMO does that."
- DOT Compliance Manager, Massachusetts Distribution Company, 21 drivers
"It's easy to use, and it completes a lot of the forms for you instead of trying to fill them in or type them in."
- President, Massachusetts Transport Company, 25 drivers
"Previous to DMO we had a lot of problems with lost files or misplaced files. Not anymore."
- Controller/Purchasing Manager, Georgia Transport Company, 406 drivers
"I would describe it as a web-based solution for drivers, personnel, and compliance."
- Vice President, New York Transport Company, 5 drivers
"The fact of having all of our documents scanned into it is a benefit."
- Transportation Manager, Idaho Transport Company, 590 drivers
"It has definitely increased our efficiency. And because of that, the ability to access files is much better."
- Controller/Purchasing Manager, Georgia Transport Company, 406 drivers
"I like the online access; having everything on the computer where we can actually scan the files into the system. You don't actually have to come in here physically and have us pull the DQ file. It just makes it a lot simpler. "
- Compliance Supervisor, Missouri Oil & Gas Company, 55 drivers
Back to the top
Centralization
"It's completely worth the money that we spent to get the program here. I've never had something be so easy. I only go into the DMO once a week for data entry, but if a guy calls and says I need to know when my medical card is going to expire, it's instantaneous. It's really made my job a lot easier."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"I recommend it. I think it's a real good way to consolidate all your records."
- Plant Clerk, New York Company, 115 drivers
"It's an effective web-based management tool - a common database that every level of the organization uses. It's a communication tool."
- Director of Safety , Pennsylvania Oil & Gas Company, 4400 drivers
"Everything is at your fingertips and multiple locations can use it."
- Transportation Manager, Idaho Transport Company, 590 drivers
"I am able to pull it up anywhere. I am able to scan stuff into it and let any of the divisions have access to it if necessary. They can just pull it up from wherever as long as I give them access."
- HR/Safety/Claims Mgr, Texas Automotive Company, 60 drivers
"It has multiple levels in it so I can take my different operations outside of headquarters and break them down with their own levels of hierarchy."
- Director of Safety, Illinois Food Service Company, 700 drivers
"Everything is right there and I can have the supervisors from other locations add to it to where I can see exactly where we are at with each driver. It gives me a handle on what I need for each location. Then I can work through the supervisors and get all the information in there that I need."
- Safety Director, Colorado Food Service Company, 175 drivers
"Everybody I needed to have access to the data, now has access to the data. This allows driver management to be implemented at a much higher level. This was important because we quintupled our driver force over an 18-month period and DMO allowed us to track all of that relatively effortlessly."
- US Compliance & Dev Mgr, Illinois Transport Company, 300 drivers
"Records aren't scattered all over; they're in one place. Before they used to be kept at each location and sent sporadically to us, but if you had an audit or something you'd have to call three or four different places to get paperwork. Now you can just go online and draw it right up."
- Plant Clerk, New York Company, 115 drivers
"Central data location, all the new updated forms, reminders on expirations ... that's basically why I use it."
- VP of Operations, North Carolina Company, 27 drivers
"I like the availability ... the ready availability of the information."
- Safety Director, Texas Transport Company, 160 drivers
"It mechanized the entire thing and gave us visibility to drivers at every site in the country."
- Transportation Manager, Pennsylvania Automotive Company, 92 drivers
"The capability of printing on-site ... printing forms right off is a good feature."
- DOT Compliance Manager, Massachusetts Distribution Company, 21 drivers
"It's internet based so you can use it from anywhere. And it has the ability to store the images or attachments."
- President, Massachusetts Transport Company, 25 drivers
"It's fast and it's mobile. You don't have to be on-site to use it. I like it because it's easy to access and it's very user-friendly ... it's also online. That's really several good pluses."
- President, Tennessee Hazardous Materials Company, 22 drivers
"Being able to access information through the web is an advantage that DMO has."
- Controller/Purchasing Manager, Georgia Transport Company, 406 drivers
"Well, the online feature allows implementation and access of all of our business centers. It used to just be a central process. Now I can get anybody I need to have involved, involved in it."
- US Compliance & Dev Mgr, Illinois Transport Company, 300 drivers
"It's all gathered together in one quick easy look, instead of me trying to make manual notes of who needs to do what and when; physicals expiring and things of that nature. It's just an easy click away."
- Manager, Michigan Transport Company, 13 drivers
"We're able to pull it up from anywhere, scan from anywhere; put stuff in the system ... overall access just seems to be easier."
- HR/Safety/Claims Mgr, Texas Automotive Company, 60 drivers
"It has everything at your fingertips in one place instead of having to hunt around to different websites and get what you need. You can just have it all centralized there and you can limit the access so whomever is using it only sees certain things, which helps with confidentiality."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"The ease of operation and being able to have all of your divisions and departments have access to the information that is applicable to just them is nice."
- Manager of DOT, Missouri Utility Company, 1285 drivers
"It consolidated our drivers and everything. "
- Plant Clerk, New York Company, 115 drivers
"It's a web-based system that anyone can have access to as opposed to one user."
- Director of Operations, Texas Hazardous Materials Company, 237 drivers
"I like the fact that you can pull it up just by having internet. It doesn't have to just be on one specific computer like software."
- HR Manager, North Dakota Company, 43 drivers
"I like the idea that it's more live; it's more real time."
- Transportation Specialist, wi Food Service Company, 28 drivers
"It makes it easier for my people out in the field to make sure that they're compliant too because they've basically got a list of things that they need to do."
- Traffic Manager, Florida Company, 89 drivers
"I like the fact reminders and everything are at one location."
- VP of Operations, North Carolina Company, 27 drivers
"I like the consistency, instant use, and availability."
- Regional Safety & Training Coordinator, Texas Utility Company, 225 drivers
"It provides immediate information to our field people."
- Compliance Supervisor, Florida Company, 1200 drivers
"I can access it at home; I don't have to be here to work. To be honest, I like that capability."
- Compliance Supervisor, Missouri Oil & Gas Company, 55 drivers
"The reason I wanted it - just being able to be sure that we're current on everything and not being out of date on something and out of compliance."
- Safety Manager, Texas Transport Company, 26 drivers
"Right now with paper there's just no way of tracking who's out of date, who's not in compliance. DMO does that."
- DOT Compliance Manager, Massachusetts Distribution Company, 21 drivers
"It's a web-based product that allows you to hire and track your drivers accurately and efficiently."
- Controller/Purchasing Manager, Georgia Transport Company, 406 drivers
"I like the fact that it's online ... that anybody who needs to have access to the data can have access to the data, and, relatively speaking, you get real time feedback as to the status of your compliance."
- US Compliance & Dev Mgr, Illinois Transport Company, 300 drivers
"It makes us more organized. Anyone can pull it up in our office to check on a driver."
- HR Manager, North Dakota Company, 43 drivers
"It's integrated. I don't have to manage each driver separately; it will do that ... it will notify me in groups of things coming up."
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
"I like the online access; having everything on the computer where we can actually scan the files into the system. You don't actually have to come in here physically and have us pull the DQ file. It just makes it a lot simpler. "
- Compliance Supervisor, Missouri Oil & Gas Company, 55 drivers
"We like the idea that it's backed up in multiple places. Also, the ability to scan documents in and have them available whenever we need them without taking up file space."
- Transportation Manager, Idaho Transport Company, 590 drivers
"We have close to three hundred drivers now. Keeping up with them in different locations across the United States is a tough job. Driver Management Online helps."
- Safety Director, Colorado Food Service Company, 175 drivers
"I like the fact that it's online ... that anybody who needs to have access to the data can have access to the data, and, relatively speaking, you get real time feedback as to the status of your compliance."
- US Compliance & Dev Mgr, Illinois Transport Company, 300 drivers
"We have drivers in approximately ten different locations and each location was doing things differently. We wanted to standardize and then centralize. And we actually looked at the budget ... it was considerably cheaper to use DMO."
- Transportation Manager, Pennsylvania Automotive Company, 92 drivers
"You don't have to have a database maintained at your office."
- President, Tennessee Hazardous Materials Company, 22 drivers
"Everybody's personnel file and information is at your fingertips right on the screen for me to look at instead of having to dig through drawers and finding things."
- Manager, Michigan Transport Company, 13 drivers
"I like the standardization and how everything's all in one place."
- Plant Clerk, New York Company, 115 drivers
"Expiration dates and one central location are great features."
- VP of Operations, North Carolina Company, 27 drivers
"It has definitely increased our efficiency. And because of that, the ability to access files is much better."
- Controller/Purchasing Manager, Georgia Transport Company, 406 drivers
"Everybody I needed to have access to the data, now has access to the data. This allows driver management to be implemented at a much higher level. This was important because we quintupled our driver force over an 18-month period and DMO allowed us to track all of that relatively effortlessly."
- US Compliance & Dev Mgr, Illinois Transport Company, 300 drivers
"It's very easy to add a new employee now or to update employees."
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
"It's easy to get the records out. There are no worries about the storage problems and so forth."
- Plant Clerk, New York Company, 115 drivers
"The biggest thing was to be able to access the information as quickly as possible. We were able to decrease our qualification of an owner-operator by at least two days. So we were actually able to sign on the owner-operator quicker."
- Controller/Purchasing Manager, Georgia Transport Company, 406 drivers
Back to the top
Compliance
"It keeps our compliance information up-to-date so that we're more compliant than we were before. Recruiters are using the hiring part. Some of that has been easier because it's already in the system and just gets moved over to the active area. So it's a good product for us. DOT requires us to do so much more now that we weren't able to do in our old program. DMO is forcing us to be more compliant, which is good."
- Transportation Manager, Idaho Transport Company, 590 drivers
"It's hard to keep track of all of what DOT demands. DMO does that very well for us"
- Safety Director, Colorado Food Service Company, 175 drivers
"Specific information about every driver can be put in any kind of notes you'd like to write about the driver ... or probationary or restricted information. Basically anything you could write down on paper you can put into the program. And the fact that it can be pulled up from any computer whether you're in your office or in your vehicle or wherever you're at is great too."
- HR Manager, North Dakota Company, 43 drivers
"Basically we have to meet our DOT requirements. When a DOT officer comes in here and he needs all the information, "boom" I got it right there. "When was the last time this driver was drug tested"? All I gotta do is pull it up - his drug tests are right here. Or "When was the last time he was in an accident"? All I gotta do is pull it up, it's right here."
- Transportation Manager, Florida Food Service Company, 18 drivers
"Before we got DMO we had a DOT audit and our driver qualification files were one of the main things they hit on - that we had missed a lot of information and we actually got fined. We actually had another audit and they just were impressed with our files and the way we had them set up. I know that without DMO we would be in trouble."
- Compliance Supervisor, Missouri Oil & Gas Company, 55 drivers
"Immediate awareness and notification that drivers are not in compliance is most important."
- Director of Safety , Pennsylvania Oil & Gas Company, 4400 drivers
"The compliance end of it is important of course. It gives reminders of who needs annual reviews and expiration notices and things like that."
- Transportation Manager, Idaho Transport Company, 590 drivers
"I think the alert system is the most valuable point because it keeps us out of harms way of violations ... and that translates to dollars."
- Transportation Manager, Maryland Transport Company, 100 drivers
"The reason I wanted it - just being able to be sure that we're current on everything and not being out of date on something and out of compliance."
- Safety Manager, Texas Transport Company, 26 drivers
"It's very robust and has reporting output options. "
- Director of Safety, Illinois Food Service Company, 700 drivers
"Now we are able to track our drivers and put everything in the same system and be able to add to it and subtract from it when we need to. We have all the information needed for the DOT at hand at anytime to where we could just bring it up and print it out if they happen to come by and want a certain person or persons ... everything could be laid right out for them through DMO."
- Safety Director, Colorado Food Service Company, 175 drivers
"I didn't have to ask many questions but when I did I got good answers, and that's important to think that you can call somebody and ask them how to do something even if it's something that may seem simple to people that have used it."
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
"I just click and it tells me what they're missing instead of going through manually and finding all the papers."
- Safety Manager, Florida Distribution Company, 33 drivers
If we get our information in there accurately we're able to pop it up real quick during an audit. I also like the way it manages when physicals and drivers licenses are needed."
- Safety Director, Texas Transport Company, 160 drivers
"The daily e-mail report you can get that tells you who is not in compliance is a great feature."
- Transportation Manager, Pennsylvania Automotive Company, 92 drivers
"It's more accurate; keeps us more in line."
- President, Tennessee Hazardous Materials Company, 22 drivers
"It's a web-based product that allows you to hire and track your drivers accurately and efficiently."
- Controller/Purchasing Manager, Georgia Transport Company, 406 drivers
"I like the way it lets us know ... gives us the warnings that something is coming up for renewal or whatever."
- Transportation Manager, Texas Distribution Company, 36 drivers
"It advises you when things are expiring."
- Fleet Manager, Maryland Transport Company, 16 drivers
"It's basically what the DOT is asking for. DMO covers all your bases."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"DMO keeps me more up to date with the regulation changes and keeps me organized."
- Vice President, Louisiana Transport Company, 11 drivers
"I like the continuity of it; pulling everything together and having it all in one place and the ease of the reporting on it ... the number of reports that are available for us to use."
- Manager of DOT, Missouri Utility Company, 1285 drivers
"There are reminders whenever somebody is due for a physical or they're due for license renewal. "
- IT Manager, Louisiana Oil & Gas Company, 18 drivers
"It allows us to stay in compliance with the least amount of effort."
- Director of Operations, Texas Hazardous Materials Company, 237 drivers
"DMO has everything in one spot and it notifies you when things need to be done ... and if some action on your part needs to be taken."
- Safety/Quality/Training Manager, Wisconsin Company, 11 drivers
"Even some of the regulations that have specific time frames; this flags those time frames when things are due or if something is missing from their files."
- HR Manager, North Dakota Company, 43 drivers
"It's integrated. I don't have to manage each driver separately; it will do that ... it will notify me in groups of things coming up."
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
"The reporting on compliance is an important feature of DMO."
- Director of Safety , Pennsylvania Oil & Gas Company, 4400 drivers
"It fully Encompasses everything we need to do to stay in compliance."
- Traffic Manager, Florida Company, 89 drivers
"I can input all the data and DMO will notify me of expirations."
- VP of Operations, North Carolina Company, 27 drivers
"I really like the alerts for updates or qualification ... showing items that need to be taken care of. It automatically warns you of upcoming maintenance items."
- Regional Safety & Training Coordinator, Texas Utility Company, 225 drivers
"It helps with everything I have to keep track of as far as DOT requirements. Hours of service, alcohol and drug testing ... everything."
- Transportation Manager, Florida Food Service Company, 18 drivers
The most important features of DMO: The e-mail reminders for one, and just being able to put everything in one centralized location; all those files whether it be the training, the alcohol drug, and the DQ files ... all in one place."
- Compliance Supervisor, Missouri Oil & Gas Company, 55 drivers
"Just trying to keep the drivers in compliance; that was our main goal. DMO help us accomplish it."
- Inbound Dispatcher/Safety Manager, Wisconsin Transport Company, 43 drivers
"We've eliminated a lot of compliance issues as far as fines are concerned... this week it alerted us on another driver who was out of compliance. We have time to, at our pace, schedule him for his renewal of his DOT rather than it be an 'Oh wow! DOT. Stop the horses!'. We can plan better where it saves everybody time and money."
- Transportation Manager, Maryland Transport Company, 100 drivers
"I'm very pleased with the reporting features."
- Director of Safety, Illinois Food Service Company, 700 drivers
"It's time saving and value added to the company, easy to use, and scalable. If I went out tomorrow and bought another company with a fleet, I could quickly and easily blend it in and monitor it on its own merit. "
Director of Safety, Illinois Food Service Company, 700 drivers
"The cost was reasonable and it is convenient to use. There is access to everything you need to complete your driver qualification file; all the forms you need. It's just easy to work with."
- Manager, Michigan Transport Company, 13 drivers
"It has everything at your fingertips in one place instead of having to hunt around to different websites and get what you need. You can just have it all centralized there and you can limit the access so whomever is using it only sees certain things, which helps with confidentiality."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"It's easy to keep track of. It's pretty much self explanatory. As you go through you just type in the information and it's all right there. "
- Transportation Manager, Florida Food Service Company, 18 drivers
"It's the first of its kind for us as far as an automated system. Prior to this, we were just using drivers' compliance folders and there was no checks or balances for us."
- Vice President, New York Transport Company, 5 drivers
"If you want to keep track of all the rules and regulations and your drivers and keep them in compliance, DMO is a very good program to have."
- Safety Director, Colorado Food Service Company, 175 drivers
"I like not having to worry about going through the files and finding dates and stuff. Everything is right there and easy to look up."
- Safety Manager, Texas Transport Company, 26 drivers
"Cost is a part of it, but the biggest cost would be not being compliant. We've never had a DOT audit. At some point there will be a DOT audit and we would've been looking at the cost of being non-compliant. The cost of implementing DMO when compared to fines for being non-compliant is nothing. "
- Safety/Quality/Training Manager, Wisconsin Company, 11 drivers
"It's very economical, time saving, and very accurate in real time."
- Transportation Specialist, Wisconsin Food Service Company, 28 drivers
"It fully Encompasses everything we need to do to stay in compliance."
- Traffic Manager, Florida Company, 89 drivers
"It gives us peace of mind knowing that everything's in compliance."
- Transportation Manager, Texas Distribution Company, 36 drivers
"DMO's very helpful in the day-to-day operations and keeping track of records for DOT requirements. Instead of having the old file drawers full of paperwork, which you still have to have hard copies of everything, you basically have all that information right at your desk top."
- Transportation Manager, Florida Food Service Company, 18 drivers
"You're able to do your randoms on there and also your driver qualifications are a lot easier to manage."
- Safety Manager, Florida Distribution Company, 33 drivers
"The most valuable benefit of DMO is that it helps us stay in compliance."
- Transportation Manager, Texas Distribution Company, 36 drivers
"I like the ability to see a driver file on the screen and not have to deal with the paper file. That's the most important I think. Papers just get so bulky. You could lose them, somebody could spill something on a file and you can't read the paperwork, but if you scan it in and have it electronically, it saves room and it saves time. The organization of the site, and how to navigate through it is good too. I think those are the two things I would really emphasize to someone."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"It helped us decide where we had gaps, what information we needed to get from each driver."
- Safety/Quality/Training Manager, Wisconsin Company, 11 drivers
"The e-mail notifications everyday are important so I can keep track of whether I'm gaining or losing ground on upcoming events. And the ability to put images out on the driver management site so we don't have to keep all the hard copies in the files."
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
"With DMO, we know our drivers are in compliance now."
- Inbound Dispatcher/Safety Manager, Wisconsin Transport Company, 43 drivers
"It's automated and keeps us in compliance with all the latest regulations."
- Vice President, New York Transport Company, 5 drivers
"It makes it easier to keep up with the dates. You just log on and it tells you somebody is within 30 days or 60 days of being out of compliance."
- Safety Manager, Texas Transport Company, 26 drivers
"The alarm systems help so you don't have to worry about the manual aspects of tracking these things and remembering yourself. It's got the built in calendar that to me is a Godsend."
- Transportation Manager, Maryland Transport Company, 100 drivers
"I would describe it as a database that has the ability to hold all the information and output management reports."
- Director of Safety, Illinois Food Service Company, 700 drivers
"Before, we really couldn't do randoms because we didn't have a random program, so that was the main reason why we chose DMO. "
- Safety Manager, Florida Distribution Company, 33 drivers
"At this point it's so easy to get those alert e-mails on a daily basis. You check it and you know who's out of date, you know who's not compliant. The drug screening is great - it tells you percentages and when you need to do your drug screening."
- DOT Compliance Manager, Massachusetts Distribution Company, 21 drivers
"It helps us remain in compliance better."
- President, Tennessee Hazardous Materials Company, 22 drivers
"We needed to stay in compliance. With DMO we are always in compliance; it sends us reminders if we need it to and it was cost justified. We could justify it doing that."
- Transportation Manager, Texas Distribution Company, 36 drivers
"All the reports that are automated and emailed directly to me are important. I can set that up so I get a notification when someone is going to expire in 30, 60, or 90 days. That really helps because a lot of our truck drivers don't come back to corporate. They stay out in the field for quite a long time so it's really hard for us to send them documents and then expect them to bring it back. "
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"DMO gives us a better grasp of all of our information and we have all of our information in one source that's very easy to get to. Very organized and it's a comprehensive package for us."
- Manager of DOT, Missouri Utility Company, 1285 drivers
"We did not have a good plan for controlling all the documents that are required by the DOT. DMO helped us do that."
- Safety/Quality/Training Manager, Wisconsin Company, 11 drivers
"DMO makes tracking a lot easier. Compliance is a lot easier."
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
"We needed to have a strategy to get our driver files in compliance so that an auditor could come through. With DMO I could sit an auditor in front of a computer screen, only give him access to the driver files he's requested and then he can look through that himself. And don't have to shuffle through paper files and deal with the hassle. I can just click on the screen and he's there were he needs to be. Telling an auditor we're using J. J. Keller to get into compliance, really, really helps because they know you're a reputable company. They understand that you understand the new regulations. What's important for auditors to know is that we're trying to make an effort to be in compliance as much as we can so I think that's the most important."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"While entering driver information, I found a lot of them had information missing even though we thought we had been keeping up with everything. So it shows you our system that we had was not working."
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
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Cost Saving
"It was good deal for the price. It wasn't such a huge expense."
- HR Manager, Georgia Oil & Gas Company, 15 drivers
"I'm sure that we have saved money on our bottom line."
- Controller/Purchasing Manager, Georgia Transport Company, 406 drivers
"It helped me eliminate some cost in my department. "
- Safety/Quality/Training Manager, Wisconsin Company, 11 drivers
"I think the price of DMO is low enough that you can justify using it."
- Transportation Manager, Texas Distribution Company, 36 drivers
"The cost was reasonable and it is convenient to use. There is access to everything you need to complete your driver qualification file; all the forms you need. It's just easy to work with."
- Manager, Michigan Transport Company, 13 drivers
"DMO's a pretty good value for all you get out of it. It's worth the money."
- IT Manager, Louisiana Oil & Gas Company, 18 drivers
"It really wasn't a cost issue. Obviously the cost is important, but the cost of not being compliant was a bigger risk."
- Safety/Quality/Training Manager, Wisconsin Company, 11 drivers
"It's a pretty inexpensive tool for what we use it for."
- HR Manager, North Dakota Company, 43 drivers
"Our decision to purchase DMO was based on cost, which was rather minimal."
- Transportation Specialist, Wisconsin Food Service Company, 28 drivers
"With it being an internet service, you're just paying for what you're using basically; rather than paying for a whole program up front with capital costs."
- Traffic Manager, Florida Company, 89 drivers
"We had a DOT audit and we passed; our documentation was all in order. I eliminated two positions of admin people that tracked information and tried to keep their files up-to-date. We have an organized system now that I can show to any customer or auditor. It's very standardized. "
- Safety/Quality/Training Manager, Wisconsin Company, 11 drivers
"I would definitely describe it as an asset. It's an easy tool and saves a lot of time and money, especially in planning."
- Transportation Manager, Maryland Transport Company, 100 drivers
"The biggest thing was to be able to access the information as quickly as possible. We were able to decrease our qualification of an owner-operator by at least two days. So we were actually able to sign on the owner-operator quicker."
- Controller/Purchasing Manager, Georgia Transport Company, 406 drivers
"I know that it saves me a lot of time. And the cost is really low compared to the amount of time we were spending before just trying to keep track of things."
- Assistant Transportation Manager, Oil & Gas Company, 42 drivers
"Cost is a part of it, but the biggest cost would be not being compliant. We've never had a DOT audit. At some point there will be a DOT audit and we would've been looking at the cost of being non-compliant. The cost of implementing DMO when compared to fines for being non-compliant is nothing."
- Safety/Quality/Training Manager, Wisconsin Company, 11 drivers
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Ease of Use
"It's completely worth the money that we spent to get the program here. I've never had something be so easy. I only go into the DMO once a week for data entry, but if a guy calls and says I need to know when my medical card is going to expire, it's instantaneous. It's really made my job a lot easier."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"It's a lifesaver. I've actually done a mini-presentation on DMO for some colleagues of mine. I went to a conference in Canada and they asked me how I did log auditing and how I organized our driver files and so I did a little demo. They were really excited about seeing that. I just kind of clicked them through and showed them the areas and they just thought it was amazing that people actually have a program that they can use to help them get better organized."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"I believe it's an awesome program. DMO has made my job a whole lot easier and it took us from being in kind of a semi-state of chaos to organization and having all the information right at your fingertips. It's a very efficient program."
- Manager of DOT, Missouri Utility Company, 1285 drivers
"The whole thing was just so simple. I didn't have to contact tech support every five minutes. I think I had one question and they answered it right away. The whole thing went really well."
- Compliance Supervisor, Missouri Oil & Gas Company, 55 drivers
"It is easy to use. Anybody can use it. And, there isn't a whole lot of training involved."
- Transportation Manager, Maryland Transport Company, 100 drivers
"Setting it up went really fast - getting all the drivers entered was really easy."
Safety Manager, Texas Transport Company, 26 drivers
“We are better off with DMO. No question about it.”
- Director of Safety, Illinois Food Service Company, 700 drivers
“It's very easy to use and very easy to maintain.”
- Safety Director, Colorado Food Service Company, 175 drivers
“It's fast, it's easy ... that's about it.”
- Safety Manager, Florida Distribution Company, 33 drivers
“I was sold on the program the first time I saw it.”
- Safety Director, Texas Transport Company, 160 drivers
“I like the fact that all the records are in one place and you can produce reports that you need and it's easy to update.”
- HR Manager, Georgia Oil & Gas Company, 15 drivers
“It's quite easy to use and it simplifies a lot of administrative work that has to be done.”
- Transportation Manager, Pennsylvania Automotive Company, 92 drivers
“It's easy, accessible.”
- DOT Compliance Manager, Maryland Distribution Company, 21 drivers
“It's very dependable.”
- President, Maryland Transport Company, 25 drivers
“It's fast and it's easy.”
President, Tennessee Hazardous Materials Company, 22 drivers
“I would recommend it to anybody that has at least twenty drivers. It's very good.”
- Transportation Manager, Texas Distribution Company, 36 drivers
“It's a quality service.”
- Fleet Manager, Maryland Transport Company, 16 drivers
“It took literally 45 seconds to upload driver files from another program and we were all ready to go. And any logistical problems we had or in terms of being on the site and having some link not work ... we just dialed into J. J. Keller and someone helped us right away. That was really important.”
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
“We were able to transfer our information from our existing database into DMO and that saved us a lot of input time.”
- Manager of DOT, Missouri Utility Company, 1285 drivers
“It's a nice, clean, efficient way to manage your drivers.”
- IT Manager, Louisiana Oil & Gas Company, 18 drivers
“It's easy to use.”
- Director of Operations, Texas Hazardous Materials Company, 237 drivers
It's user-friendly, concise.”
- HR Manager, North Dakota Company, 43 drivers
“DMO has very good support!”
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
“I'm glad we have it. It's a very useful tool.”
- Traffic Manager, Florida Company, 89 drivers
“It's a lot easier than what we were using.”
- VP of Operations, North Carolina Company, 27 drivers
“It's been a pleasure using it.”
Regional Safety & Training Coordinator, Texas Utility Company, 225 drivers
“DMO is the best thing that's happened to us in a while. I've actually had other potential customers come in and I've done a sales pitch for them.”
- Compliance Supervisor, Florida Company, 1200 drivers
“It's easy to keep track of. It's pretty much self explanatory. As you go through you just type in the information and it's all right there.”
- Transportation Manager, Florida Food Service Company, 18 drivers
“It's a lot better than what we had before.”
- Compliance Supervisor, Missouri Oil & Gas Company, 55 drivers
“It saves a lot of time, it's easy, and just about anybody can enter the information.”
- Safety Manager, Texas Transport Company, 26 drivers
“It's fast and it's mobile. You don't have to be on-site to use it. I like it because it's easy to access and it's very user-friendly ... it's also online. That's really several good pluses.”
- President, Tennessee Hazardous Materials Company, 22 drivers
“The ease of operation and being able to have all of your divisions and departments have access to the information that is applicable to just them is nice.”
- Manager of DOT, Missouri Utility Company, 1285 drivers
“DMO makes it easier to get at the data. It puts data in a much better format to look at than trying to scrounge through and find fifteen pieces of paper. We can just pull it up on a web page and we have easy access to our information without having to worry about keeping track of it physically.”
- IT Manager, Louisiana Oil & Gas Company, 18 drivers
“The ease of use allows us to stay in compliance with a minimal amount of effort. But the biggest thing for me personally was that it freed up my time to do other things.”
- Director of Operations, Texas Hazardous Materials Company, 237 drivers
“DMO makes tracking a lot easier. Compliance is a lot easier.”
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
“It saves a lot of time.”
- Director of Safety, Illinois Food Service Company, 700 drivers
“I would describe it as a web-based solution for drivers, personnel, and compliance.”
- Vice President, New York Transport Company, 5 drivers
“It keeps our compliance information up-to-date so that we're more compliant than we were before. Recruiters are using the hiring part. Some of that has been easier because it's already in the system and just gets moved over to the active area. So it's a good product for us. DOT requires us to do so much more now that we weren't able to do in our old program. DMO is forcing us to be more compliant, which is good.”
- Transportation Manager, Idaho Transport Company, 590 drivers
“Setting it up went really fast - getting all the drivers entered was really easy.”
- Safety Manager, Texas Transport Company, 26 drivers
“The whole thing was just so simple. I didn't have to contact tech support every five minutes. I think I had one question and they answered it right away. The whole thing went really well.”
- Compliance Supervisor, Missouri Oil & Gas Company, 55 drivers
“I mean there was nothing to it. We signed up, gave you guys the database, you imported the information in it, and then you all walked us through it. There was really nothing to it. It was easy.”
“It makes it easier to keep up with the dates. You just log on and it tells you somebody is within 30 days or 60 days of being out of compliance.”
- Safety Manager, Texas Transport Company, 26 drivers
“It's a good tool. We've had it for four years and now we're going to go back and use some of the new functionality of it with alcohol and drug testing. A user should make sure they're using all of it's capabilities.”
- Director of Safety, Illinois Food Service Company, 700 drivers
“I'll certainly sing the praises of DMO. I certainly have nothing but good things to say about DMO. ”
- Safety Director, Texas Transport Company, 160 drivers
“You guys keep it current, which is important.”
- HR Manager, Georgia Oil & Gas Company, 15 drivers
“For me, it's user-friendly. It's very easy to navigate through. If someone that didn't have any experience with driver files - DOT regulations - I think they can navigate through this program.”
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
“It's flexible. It allows you to customize to your own individual company's needs.”
- Director of Operations, Texas Hazardous Materials Company, 237 drivers
“DMO is a valuable tool.”
- HR Manager, North Dakota Company, 43 drivers
It's very easy to add a new employee now or to update employees.”
- Assistant Transportation Manager, Mississippi Oil & Gas Company, 42 drivers
“It's dependable, accurate, and secure.”
- Regional Safety & Training Coordinator, Texas Utility Company, 225 drivers
“We're definitely better off with DMO.”
- Compliance Supervisor, Missouri Oil & Gas Company, 55 drivers
“DMO helps us be more timely in our driver management as far as license renewals, testing, and things like that. When you do it manually it's easy to get behind.”
- Transportation Manager, Maryland Transport Company, 100 drivers
It was like one stop-shopping, that's what I liked about it. DMO has everything you need.”
- Safety Director, Texas Transport Company, 160 drivers
“I was extremely satisfied with the implementation.”
- DOT Compliance Manager, Maryland Distribution Company, 21 drivers
“The ease of use is the biggest thing. And the library of forms you can get from it.”
- President, Maryland Transport Company, 25 drivers
“I'm very satisfied with DMO.”
- Fleet Manager, Maryland Transport Company, 16 drivers
“DMO makes it so much easier to manage driver files and is less time consuming.”
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
“It's easy, it's flexible, and it's cost effective.”
- Director of Operations, Texas Hazardous Materials Company, 237 drivers
“I believe it's an awesome program. DMO has made my job a whole lot easier and it took us from being in kind of a semi-state of chaos to organization and having all the information right at your fingertips. It's a very efficient program.”
- Manager of DOT, Missouri Utility Company, 1285 drivers
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Organization
"Basically we have to meet our DOT requirements. When a DOT officer comes in here and he needs all the information, "boom" I got it right there. "When was the last time this driver was drug tested"? All I gotta do is pull it up - his drug tests are right here. Or "When was the last time he was in an accident"? All I gotta do is pull it up, it's right here."
- Transportation Manager, Florida Food Service Company, 18 drivers
"It's a way to keep all your files organized a lot better. It's all electronic versus trying to do it manually and stay up with it that way."
- Transportation Manager, Texas Distribution Company, 36 drivers
"It keeps us better organized."
- Fleet Manager, Maryland Transport Company, 16 drivers
"It's good at keeping files organized and letting us know what's not qualified and expiration dates."
- Fleet Manager, Maryland Transport Company, 16 drivers
"It better organizes our driver files."
- Fleet Manager, Maryland Transport Company, 16 drivers
"We're completely organized now with DMO."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"It keeps me a little bit more organized. "
- Vice President, Louisiana Transport Company, 11 drivers
"It makes us more organized. Anyone can pull it up in our office to check on a driver."
- HR Manager, North Dakota Company, 43 drivers
"What's important is the fact that it would be housed on J. J. Keller's server rather than ours."
- Compliance Supervisor, Florida Company, 1200 drivers
"DMO's very helpful in the day-to-day operations and keeping track of records for DOT requirements. Instead of having the old file drawers full of paperwork, which you still have to have hard copies of everything, you basically have all that information right at your desk top."
- Transportation Manager, Florida Food Service Company, 18 drivers
"DMO helps us make sure our drivers' physicals and licenses are all current and their annual reviews were done on time."
- Inbound Dispatcher/Safety Manager, Wisconsin Transport Company, 43 drivers
"Before we had to manually go through every file and make sure everything was checked and balanced. But now, you just run the reports."
- Inbound Dispatcher/Safety Manager, Wisconsin Transport Company, 43 drivers
"We'd have drivers out there with expired physicals; we had to get physicals on the road and we thought it was just to our advantage to do it online."
- Inbound Dispatcher/Safety Manager, Wisconsin Transport Company, 43 drivers
"It's an effective web-based management tool - a common database that every level of the organization uses. It's a communication tool."
- Director of Safety , Pennsylvania Oil & Gas Company, 4400 drivers
"It's a lifesaver. I've actually done a mini-presentation on DMO for some colleagues of mine. I went to a conference in Canada and they asked me how I did log auditing and how I organized our driver files and so I did a little demo. They were really excited about seeing that. I just kind of clicked them through and showed them the areas and they just thought it was amazing that people actually have a program that they can use to help them get better organized."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"I think it's well worth the money that it cost to have it in terms of the time it saves. I'm not having to work a 12-hour day to get driver files organized and I think it's helpful to the other people in the office too. They can just call me up and within seconds I can have an answer for them instead of having to run to the locked office where the file cabinets are kept and try and find someone's file."
- Fleet Safety Compliance Coordinator, Florida Transport Company, 150 drivers
"DMO gives us a better grasp of all of our information and we have all of our information in one source that's very easy to get to. Very organized and it's a comprehensive package for us."
- Manager of DOT, Missouri Utility Company, 1285 drivers
"We had a DOT audit and we passed; our documentation was all in order. I eliminated two positions of admin people that tracked information and tried to keep their files up-to-date. We have an organized system now that I can show to any customer or auditor. It's very standardized. "
- Safety/Quality/Training Manager, Wisconsin Company, 11 drivers
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Videos & Webcasts
Webcasts
- HOS & Electronic Logs – Preparing for the Future
- Your DOT Compliance Assistant - An Overview of J. J. Keller's Encompass
Brochures
- J. J. Keller's Encompass with E-Logs
- E-Logs Edition
- Compliance Edition
- Premium Edition
- Encompass Features Matrix
