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CSA Program Administration
There's a lot at stake with CSA. Overseeing the accuracy of DOT data, correcting it and processing appeals is essential to protecting your company. But it takes time and resources to do it right. J. J. Keller CSA Program Administration is an affordable outsource service where our experienced compliance team does this work for you.
Before you invest in people and infrastructure, talk with us. We can take the complexity of CSA data monitoring off your hands, and deliver expert guidance and reporting to help you avoid fines, litigation, vehicle downtime and DOT intervention.
 
Here's How it Works |
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You Send |
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Send us your actual DOT documents — roadside inspections, citations, and accident reports. Most clients will scan More... Send us your actual DOT documents — roadside inspections, citations, and accident reports. Most clients will scan and email these files to us, but you can also send them in the mail, or fax the documents. You can send them daily, as they come to you, or hold them and send every few days or weeks. If we don't get documents from you as expected, your assigned service representative will follow up with you to troubleshoot any potential issues. Less... |
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We Audit |
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When we get your documents, we'll organize them, image them if needed, and store them in a centralized location More... When we get your documents, we'll organize them, image them if needed, and store them in a centralized location so they're easily accessible when needed. Your assigned rep will review the documents and compare them with the DOT SMS system. We will cross-reference your Driver Qualification files to identify missing documentation and validate Driver Fitness violations (for Driver Qualification clients). Careless roadside inspection entries or good inspections that get overlooked can significantly impact your BASIC scores. Auditing these documents is critically important. Our service saves you time, and helps ensure your inspections are reported correctly. Less... |
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We Fix |
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When we find incorrect data, we help More... When we find incorrect data, we help you fix it. We'll work with you to correct the data before it's too late. When there are discrepancies in the SMS, we file and track the appeal with the FMCSA on your behalf. Less... |
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We Report & Analyze |
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We provide reporting that helps you More... We provide reporting that helps you make sense of the large volumes of CSA data available. We aggregate data for multiple DOT numbers, incorporate your organizational structure within the inspection information, and produce valuable trend reports that you can take immediate action on. For clients of our Driver Qualification File Management service, we compare results against your DQ files. Click here for more detail on reports. Less... |
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You Smile |
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You'll have a smile on your face, knowing that More... You'll have a smile on your face, knowing that your DOT documents are accurately reviewed and corrected when needed. You'll have detailed reporting that matches the structure of your organization. This is important for companies with multiple locations or DOT numbers. Your data will be organized and centralized, and you'll be protected from DOT intervention. Less... |
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