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"We've gotten more busines and more secure with putting out information about our company because we like to brag about the fact that we are 100% compliant all the time."
- Driver Qualification Service Customer
"We're always staying compliant with the DOT in a very simplified manner that anybody could come in and do this job."
- Driver Qualification Service Customer
"J. J. Keller has done some things that have made our life a little bit easier. We've discovered that we could check MVRs through them and then we could set it up to just automatically check them every year. They've been pretty helpful."
- Drug & Alcohol Testing Customer
"I think companies underestimate the DOT and what it takes to get driver qualification files compliant and keeping driver logs on hand for the appropriate amount of time. Doing it on your own, you would probably need a half dozen admin folks to keep those files accurate."
- Driver Qualification Service Customer
"J. J. Keller is very thorough. You can get reports online, monthly log audit reports, and violation reports by driver which is very, very helpful. I can pass this along to the operations managers at the various facilities and say, 'Okay, this guy you have to re-train him on this, I want documentation on that to put it in these files because he is not doing his logs right.'"
- Log Auditing Services Customer
"I don't have enough time to manage it myself and I don't always get the time to browse the Internet on updates with the DOT, so it is nice to have people that have the information at their fingertips and can e-mail it out to us."
- Driver Qualification Service Customer
"We've had one location pulled over probably three or four times in the past month just for random checks and our files have been dead accurate so we've avoided fines."
- Driver Qualification Service Customer
"Now I am confident that our files are up-to-date and in compliance."
- Driver Qualification Service Customer
"You can pretty much believe what J. J. Keller files is correct. Before we started using J. J. Keller there were a lot of blanks that you kind of had to just fill in and hope that there wasn't an audit on that blank."
- Fuel Tax Reporting Services Customer
"J. J. Keller has required us to address certain things...requirements that we've put our drivers through that we never did before."
- Driver Qualification Service Customer
"When I took this over, oh it was in a mess. There wasn't a single driver in compliance corporate wide. I went from zero compliance to 100% compliance, and that's a good feeling."
- Driver Qualification Service Customer
"I love the online reporting where I can do the audit reports. They're very easy and user-friendly."
- Log Auditing Services Customer
"I also set up my drug and alcohol testing consortium and that is another feature that I like. I like knowing that my drivers are drug free."
- Driver Qualification Service Customer
"I like having the ability to go on the Web and pull up anything about a driver and know whether he is 100% in compliance or not. If my office burned down and I lost all my documents, I know that they are secure at J. J. Keller and all I have to do is call them up or go back online and print off all those documents. If I get an audit, I've got 48 hours and J. J. Keller assures me that within 48 hours they will have me everything about all of my drivers."
- Driver Qualification Service Customer
"We use the reporting a lot; like the audit compliance reports and the notifications that you send to your facilities. And just the fact that J. J. Keller is keeping track of that kind of thing for us is a big help."
- Driver Qualification Service Customer
"All the information is in one place so we can get a better handle on compliance."
- Driver Qualification Service Customer
"We wanted to reduce our liability. We had some accidents and then we had an audit on our driver files, so that is why we started the drug and alcohol program."
- Drug & Alcohol Testing Customer
"I like the e-mail 60-day, 30-day notifications. That way we can keep our drivers in the loop and let them know that something is coming up and then if it doesn't get handled we can still follow-up on it with a second shot."
- Driver Qualification Service Customer
It has definitely been able to give me more time, actually more up-to-date information sooner. I can actually see where the problems are right then."
- Log Auditing Services Customer
"I know when we got audited we were 100% compliant. You don't get any better than that."
- Driver Qualification Service Customer
"J. J. Keller allows us to have fewer employees having to deal with the data. Their background of knowledge is something that we would probably have to have - hire some expert in at our company just for those particular duties."
- Fuel Tax Reporting Services Customer
Now we have a better filing system because we didn't really have a driver qualification file before; it was all one big personnel file."
- Driver Qualification Service Customer
"I think just the post accident testing procedures have been helpful. There are quite a few things I've learned from J. J. Keller."
- Driver Qualification Service Customer
"I do like the fact that J. J. Keller gives up-to-date reports on how all the drivers are doing and the percentage of how consistent and how legal they are."
- Driver Qualification Service Customer
The greatest effect is helping us stay more organized with our drivers and having all the information on hand; making sure we have all the information we could ever need if anything were to happen."
- Driver Qualification Service Customer
"J. J. Keller provides an effective way to be able to properly monitor your drivers. How they're doing their logs, how they're keeping track of their time and the ability to look and make sure that all of your drivers are 100% legal and 100% able to drive based on the DOT standards."
- Driver Qualification Service Customer
"I like the accuracy that J. J. Keller has all the time."
- Fuel Tax Reporting Services Customer
"J. J. Keller helps make sure that we're in compliance 100%. We don't like to cut any corners because they are really getting strict as far as auditing is concerned. So, we just wanted to make sure that we were 100% compliant to avoid any penalties."
- Driver Qualification Service Customer
"As a whole J. J. Keller is helping us a great deal by just making sure that we've got all of our ducks in a row."
- Driver Qualification Service Customer
"J. J. Keller helps make sure we have 100% compliance across the board with the driver management and alcohol and drug testing."
- Driver Qualification Service Customer
"Due to the complexities and the ever-changing world of regulations...we needed somebody to help kind of oversee it to make sure that we are doing what we're supposed to."
- Drug & Alcohol Testing Customer
"I love being able to go online to view the logs and print off reports; the monthly reports on the audits."
- Log Auditing Services Customer
"I like the fact that you can go online and look at the DQ files, follow-up on stuff that isn't right. The notification process to make sure that if it isn't right, you're notified and you get it right."
- Driver Qualification Service Customer
"With J. J. Keller, we don't have to worry about anything slipping through the cracks."
- Driver Qualification Service Customer
"J. J. Keller is a resource - they are our in-house expert; only out of house if you will. We rely on their expertise."
- Fuel Tax Reporting Services Customer
"I used J. J. Keller for Log Audits and used their forms and everything for years. The DOT compliance went to somebody else in the company and it got in trouble. Everything was in a mess and I said that the only way I would take it back over is if they would allow me to use J. J. Keller to audit files and everything."
- Driver Qualification Service Customer
"I like being able to bring the files up-to-date so that they are in compliance, and then the reminders as things start to expire."
- Driver Qualification Service Customer
"J. J. Keller has helped us with knowing what to do. They have helped us with some of the rules and regulations and policies. It's difficult to pull that book and understand them all. So they've helped us with the post accident testing procedures and some of that information. We developed a drug and alcohol policy, federal drugs and alcohol policy since we signed on with them so it has been helpful."
- Driver Qualification Service Customer
"I like J. J. Keller's customer service; making sure we stay on top of what we need to do and the calls to make sure that we've gotten our notifications and that kind of thing."
- Drug & Alcohol Testing Customer
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